Privacy Policy

Privacy Policy

Welcome to Muhrah Gardens Store. We thank you for choosing our store, and in order to maintain your trust, we assure you that protecting your privacy and safeguarding your rights is our priority.

This policy explains how we handle any personal data, including but not limited to payment information and other data that we collect from you or from other sources, or that you provide to us (referred to as “Data”) for the purpose of accessing and using Muhrah Gardens Store (referred to as the “Website”). We recognize the importance of this Data and are committed to protecting and respecting your privacy. Please read the following carefully to understand our practices regarding Data. By using our services, you agree to the handling of Data in accordance with this Privacy Policy.

References in this Privacy Policy to “we”, “us”, or similar expressions refer to Muhrah Gardens Store, and references to “you” or the “User” refer to you as an individual or legal entity, as applicable.

What type of Data may we collect from you?

· Data you provide by filling out forms on the Website, including information provided when registering to use the Website or requesting other services.

· Data you provide when entering a competition or promotional offer through our Website, completing surveys, voting processes, submitting reviews, testimonials, or feedback.

· Data you provide to us, or that we may collect from you, when reporting any difficulty you encounter while using our Website or during or after receiving your orders.

· Records of correspondence if you contact us.

· General, aggregated, demographic, and non-personal data.

· Details of transactions you carry out through our Website and details of order processing and delivery of goods you have requested.

· Details about your computer, including but not limited to your IP address, operating system, browser type, and data relating to your general internet usage (for example, through technologies that store or access data on your device such as cookies, conversion tracking codes, web beacons, etc., collectively referred to as “Cookies”).

· Your email address provided to us by third parties who have confirmed that they obtained your consent to share your email address.

· Any other data we consider necessary to enhance your experience in using the Website.

How will we use your Data?

We may use Data in the following cases:

· To provide you with information, products, or services that you request from us or that we believe may interest you, where you have consented to being contacted for such purposes.

· To provide you with location-based services such as advertising, search results, and other personalized content.

· To fulfill obligations arising from any contracts entered into between you and any other party using our Website, or between you and us.

· To improve our services and provide better and more personalized services.

· To ensure that our Website content is presented in the most effective manner for you and for the device you use to access our Website.

· To notify you about changes to our Website.

· For any other reason we deem necessary to enhance your browsing experience.

· To manage incentive programs, fulfill your requests for such incentives, and/or allow you to participate in competitions and notify you if you win.

To whom may we disclose Data?

Customer Data is a very important part of our business. Therefore, we only share Data as described below and with companies that follow protection practices that are, at minimum, similar to those described in this Privacy Policy:

Third Parties. To provide our services, we may cooperate with affiliated companies or non-affiliated service providers (for example, logistics companies used to deliver products to you, marketing companies, payment processors for online transactions, etc.). In the course of processing your transactions, these companies may store Data in digital wallets to make your use of our services more efficient.

You understand the importance of these companies having access to relevant Data to perform their tasks. We ensure that such companies do not use Data for other purposes. We may also receive Data from these companies (for example, delivery data and updated addresses) for purposes such as correcting our records and delivering goods related to any purchase you make. By using the Website, you agree to the transfer, storage, use, and disclosure of Data between our affiliated companies and non-affiliated service providers, wherever they are geographically located, provided that they are contractually bound to respect data privacy.

For Marketing Purposes. We may also use Data to provide you with information about goods and services that may interest you, enhance your browsing and use of the Website, send service messages, new features and improvements, special offers, and relevant events. We may communicate with you through various channels including, but not limited to, email, web notifications, publications, phone calls, application messages, and news article distribution cards.

Protection of Our Website and Others. We disclose customer accounts and other personal Data when we believe such disclosure is appropriate to comply with laws and law enforcement investigations, and to protect the rights, property, or safety of our users or others. This includes exchanging Data with other companies and organizations for fraud protection and credit risk reduction.

How do we store your Data?

We store Data as long as necessary in accordance with this Privacy Policy or as required to comply with any applicable law. Data may be transferred, stored, processed, and used by our affiliated companies or non-affiliated service providers in one or more countries outside your country of residence. Your payment Data may also be transferred and stored by affiliated companies for payment processing and technical support services.

It is important for you to ensure the protection of your password and the device you use to access our Website to prevent unauthorized access. You are solely responsible for maintaining the confidentiality of your password. For example, ensure that you log out after using shared devices. Unfortunately, data transmission over the internet is not completely secure. Although we will do our best to protect Data, we cannot guarantee the security of Data transmitted to our Website, and you bear the risks of transmitting any Data.

How can you access and modify your Data?

You can access a wide range of Data related to your account and interactions with the Website for the purpose of viewing and, in some cases, updating your Data.

Data you may access includes, for example:

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  Updated information regarding your most recent purchases.
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  Personally identifiable information (including name, email address, password, correspondence, and personal advertising preferences).
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  Payment settings (including credit card information).

You may opt out of receiving marketing messages from us at any time through the unsubscribe link in email communications or by adjusting your customer communication preferences.

Additionally, our system will place Cookies when you log in to the Website to ensure a smooth and enjoyable user experience. You may disable Cookies by changing your browser settings. However, disabling Cookies may affect how our Website functions, and you may not be able to access or use some or all of its features. For example, performance Cookies collect information about how you use the Website—such as the pages you visit most frequently—allowing us to provide targeted and relevant options that enhance your browsing and user experience. We may retain copies of Data for legal compliance purposes, particularly when you update your information, as we keep previous versions in our records.

What if we change our Privacy Policy?

Our business is subject to continuous change, and therefore our Privacy Policy may also need to be updated accordingly. We will post the current version of this Privacy Policy on the Website, and it will be effective from the date of publication or from the date specified by us as its effective date.

We may periodically send reminder emails regarding our notices and terms, but you should regularly check our Website to review the latest updates.

Your continued use of the Website after any changes constitutes your acceptance of the revised Privacy Policy.

How can you contact us?

If you have any inquiries regarding your Data on the Website, please contact us via the email address or social media channels listed on the Website and provide a detailed description of your inquiry. We will respond as soon as possible.